Wellbeing Support – We Hear You!

SCI’s Wellbeing Support – We Hear You!

Southern Cross Institute (SCI) aims to ensure that our staff and students are happy and healthy in all aspects of their lives. Students need to have a balance between study, work, and leisure. It is also essential that students form strong social connections.

SCI Student Association (SCISA) coordinates social activities and disseminates well-being related information to students. SCI regularly informs students of free community events that promote community connection, including festivals and public holiday activities.

All staff and students are encouraged to stay alert and speak up to prevent sexual harassment.

SCI provides all students with crisis support including referrals to:

• Free counselling services
• Free legal services
• Free meals

For further information and/or discussion on the above-listed, please call SCI Student Liaison Officer on:
T: +612 9066 6902
M: +61 4 3431 9737

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Emergency Assistance

Call 000.
Call Lifeline: 13 11 14 or Suicide Call Back Service: 1300 659 467.

Emergency+ App

If you are ever in need of emergency medical care and aren’t sure of your exact location, the Emergency+ app can access your phone’s GPS to calculate latitude and longitude, so when you call Triple Zero (000), you can provide the critical location details required to mobilise emergency services.
The Emergency+ app is available for download from the Apple App Store and Google Play Store.

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For Immediate Safety and Medical Concerns in Parramatta

Parramatta Police Area Command
Address: 7 Hassall St, Parramatta NSW 2150
Phone: +61 02 9891 9899

Parramatta Police Station
Address: 95 Marsden St, Parramatta NSW 2150
Phone: +61 02 9633 0799

Westmead Hospital, Emergency Department
Address: Cnr Hawkesbury and Darcy Roads (Block K), Westmead NSW 2145
Phone: +61 02 8890 5555

Parramatta Medical Centre
Shop 2, Entrada Building, 20 Victoria Rd, Parramatta NSW 2150
(Cnr Victoria Rd & Church St) Opposite McDonald’s
T: +61 9762 1041
Business Hours:
Mon-Fri: 8:30am–6pm
Sat: 9am–12pm

myhealth Medical Centre
Shop 5020, Level 5 Westfield Parramatta (Inside Pharmacy Junction)
159-175 Church Street, Parramatta NSW 2150
Phone: +61 02 8624 6977

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For Sexual Assault-Related Support Services

Westmead Sexual Assault Service
T: +61 02 8890 7940 (Daytime)
T: +61 02 9881 8000 (After hours)

1800RESPECT
Phone: 1800 737 732
You can call for help for yourself or a friend.

NSW Sexual Violence Helpline
Phone: 1800 424 017
For anyone in NSW impacted by sexual assault (including friends, families, and supporters).

Sexual, Domestic and Family Violence Helpline

Phone: 1800 943 539
For anyone in Australia whose life has been impacted by domestic or family violence.

Rainbow Sexual, Domestic and Family Violence Helpline
Phone: 1800 497 212
For anyone from the LGBTIQ+ community whose life has been impacted by sexual, domestic, and/or family violence.

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Mental Health Support Services

Head to Health

NSW Mental Health Line
Phone: 1800 011 511
For access to mental health and wellbeing services.

headspace Parramatta
Phone: 1800 650 890
For mental health support, services, and information to young people aged 12–25, and their families and friends.

Lifeline

Phone: 13 11 14
For online, phone, and face-to-face crisis support and suicide prevention services.

Beyond Blue
Phone: 1300 224 636
For information and support for anyone experiencing anxiety, depression, and suicidal thoughts.

MensLine Australia
Phone: 1300 78 99 78
For professional support and information for men.

QLife
Phone: 1800 184 527
Counselling and referral service for people who are lesbian, gay, bisexual, trans, intersex, and/or queer (LGBTQIA+).

Twenty10
Phone: +61 02 8594 9555
Provides a broad range of specialised services including housing, mental health, counselling, and social support for young people aged 12–25 years who are lesbian, gay, bisexual, transgender and gender diverse, non-binary, intersex, questioning, queer, asexual, and more (LGBTQIA+).

Parramatta Mission
They offer counseling, emergency relief, mental health programs, and food support services, which are valuable for students in need of immediate assistance or ongoing support.
Address: 119 Macquarie Street Parramatta NSW 2150
Phone: +61 (02) 9891 2277
Email: [email protected]

ReachOut Australia
ReachOut is a safe place to chat anonymously, get support, and feel better when life doesn’t go as planned. Offers online resources, peer support, and self-help articles specifically for young people dealing with mental health issues and academic pressures.

Parramatta Library
Beyond a quiet study area, the library hosts workshops and community events, which can be beneficial for students looking to improve wellbeing through social connections or study skills.
Address: 5 Parramatta Square, Parramatta NSW 2150
Phone: +61 02 9806 5159
Business Hours:
Mon–Thurs: 9am–8pm
Fri–Sun: 9am–5pm